Shipping policy

We are committed to delivering your order quickly, safely, and efficiently. Please review the information below regarding order processing and shipping.

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Processing times may be slightly delayed during high-demand periods.

Shipping Time

Estimated delivery times vary depending on the destination:

  • United States: 5–12 business days
  • United Kingdom: 5–10 business days
  • Canada: 7–15 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 7–15 business days
  • International Orders: 10–20 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Shipping Fees

Shipping costs are calculated at checkout based on the shipping destination and selected shipping method.

Free shipping promotions may be offered on selected products or orders.

Order Tracking

A tracking number will be provided once the order has been shipped.

Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes determined by the destination country. These charges are the responsibility of the customer.

Incorrect Address

Please ensure the shipping address is correct before placing an order. Orders shipped to incorrect addresses provided at checkout cannot be guaranteed for recovery or replacement.

Lost or Delayed Packages

If a package is delayed or lost during transit, contact support for assistance with the shipping carrier.

Damaged Items

If an item arrives damaged, contact support within 48 hours of delivery with photos of the item and packaging.

Contact

For any shipping-related questions, please use the contact page available on the store website.